Policies
Damages: If any prints, merchandise, and stickers arrive to you damaged please contact me via email as soon as possible. I will be more than happy to send out a free replacement. Within the email please provide a picture proof of the damaged product and any further details.
Shipping information: If you’re currently questioning the status of your order please note that you will receive an email when your item is shipped along with the tracking number.
Please allow 1 to 2 weeks for your order of prints, merchandise, or stickers to be shipped out after your order has been placed.
Pre-Orders: Please note that all items under pre-order/custom orders are not yet available when order has been placed. Different items take different time frames to be completed.
Custom Orders: Please note that custom orders are first come first serve based. There is a 50% non-refundable deposit fee to the order before starting your custom piece. The non-refundable deposit fee goes towards the final product price which will be discussed before placing order.
I will send an email notice when I have began on your custom piece along with a summary of details regarding your painting and price.
Please allow 3-4 weeks for a small canvas to be completed, and 5-8 weeks for larger canvases to be completed after I have sent email confirmation stating I am starting on your special piece.
Additional information: Please note that I am a “one-man shop”, meaning I handle all orders alone and need different time frames to complete certain items. Please allow 2-3 days for me to get back to you.
Refunds: All purchases, and original pieces are final sale.
ALL ARTWORK IS THE SOLE PROPERTY OF M. CHAVEZ/MERATIONS AND IS HELD UNDER COPYRIGHT (EVEN AFTER PURCHASE).
THE IMAGES, ARTWORK, AND CONTENTS OF THIS WEBSITE MAY NOT BE COPIED, COLLECTED, OR USED FOR PERSONAL OR PROFESSIONAL GAIN WITHOUT THE WRITTEN PERMISSION FROM M.CHAVEZ. ALL IMAGES OF ARTWORK, SOLD OR OTHERWISE, ARE RETAINED BY M.CHAVEZ/MERATIONS.